“Newgen’s Health Insurance Solution has reduced turnaround times by over 60%, allowing us to provide faster services to our policyholders. With lower manual intervention, and the improved compliance capabilities, we met regulatory standards seamlessly.”
VP, Health Insurance Provider
Learn what Newgen’s Health Insurance Solutions can do for you
Non-journey use cases for Health Insurance
Centralized product configurator standardizes insurance rules, ensuring consistency, efficiency, and seamless integration.
Core rules & rating engine centralizes underwriting and claims rules, automating manual evaluations efficiently.
Stateless journey orchestration engine streamlines customer journeys by seamlessly centralizing decisioning across systems.
Cash & receipt management automates collections, reconciliation, and tracking, reducing manual effort and errors.
Fraud engine detects fraud risk in onboarding and claims using standardized rules and data models.
Integrated AI-powered content workbench enables seamless content access and operations within core insurance systems.
Communications hub automates multi-channel customer communications across onboarding, underwriting, claims, renewals, and servicing.
Template Manager automates policy kits and letters, standardizing document generation with rule-based templates.
Brands using Newgen Platform





Brands using Newgen Platform



Solution Built On NewgenONE Platform for Health Insurance
Horizontal Platforms for Insurance Providers
Key Benefits
- 25% increase in customer satisfaction levels post-implementation.
- 15% reduction in the operational cost incurred for each policy issuance.
- 60% faster policy issuance with automated verifications.
- 20% increase in the policies renewed automatically without manual intervention.
- 45% reduction in the duration from claim submission to settlement.
- 30% increase in claims resolved on the first submission without requiring additional follow-ups or escalations.
- 50% reduction in the time to onboard a new agent.

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